Terms and Conditions
Last updated: January 2026
1. Acceptance of Terms
By accessing and using the NutriLeaf Naturals website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
2. Products and Services
NutriLeaf Naturals offers organic moringa and banana powder products for both retail customers and B2B buyers. Product specifications, pricing, and availability are subject to change without notice.
- All products are certified organic (USDA, EU Organic)
- Product images are for illustration purposes
- We reserve the right to limit quantities
- Pricing excludes shipping unless stated otherwise
3. Orders and Payment
By placing an order, you are making an offer to purchase products. We reserve the right to accept or reject any order. Payment must be received in full before order processing unless credit terms have been arranged for B2B customers.
- Retail orders: Payment via UPI, credit/debit cards, or COD
- B2B orders: Payment via T/T, L/C, or D/P as agreed
- Prices are in Indian Rupees (INR) for domestic orders
- Export orders are quoted in USD
4. Shipping and Delivery
We strive to deliver products within the estimated timeframe. However, delivery dates are estimates and not guaranteed. Risk of loss transfers to the buyer upon delivery to the shipping carrier.
- Domestic delivery: 5-7 business days
- International delivery: 2-4 weeks depending on destination
- B2B bulk orders: Lead time of 2-4 weeks for production
- Shipping costs vary by destination and weight
5. Returns and Refunds
We want you to be satisfied with your purchase. If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the damage.
- Damaged products will be replaced or refunded
- Returns for change of mind are not accepted for food products
- B2B orders: Subject to separate agreement terms
- Refunds processed within 7-10 business days
6. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of NutriLeaf Naturals and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.
7. Limitation of Liability
NutriLeaf Naturals shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the specific product or service.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this website. Your continued use of our services constitutes acceptance of the modified terms.
10. Contact Us
For questions about these Terms and Conditions, please contact us:
Email: legal@nutrileafnaturals.com
Phone: +91 98765 43210
Address: NutriLeaf Naturals Pvt. Ltd., Mumbai, India